Terms and Conditions for House Clearance in Shadwell

Welcome to our House Clearance services in Shadwell. These Terms and Conditions outline the rules and guidelines governing the use of our services. By engaging with us, you agree to comply with and be bound by these terms.

1. Introduction

Our house clearance service is dedicated to providing efficient and respectful removal of unwanted items from your property. These Terms and Conditions ensure a clear understanding between our company and our clients.

2. Definitions

Client: The individual or organization requesting house clearance services.
Service: The act of clearing, removing, and disposing of items from a specified property.
Property: The location where house clearance services are to be performed, specifically within the Shadwell area.

3. Services Provided

Our house clearance services include:

Assessment of the property to determine the scope of work.
Removal of unwanted items, including furniture, appliances, and miscellaneous household goods.
Disposal of items in an environmentally responsible manner.
Cleaning of the property post-clearance, if agreed upon.

4. Booking and Payment Terms

To secure our services, clients must:

Provide accurate information about the property and items for clearance.
Confirm the booking through our scheduling system.
Make the required deposit, if applicable, to confirm the booking.

Payment is due upon completion of the service, unless otherwise agreed upon in writing. We accept various forms of payment, including cash, credit/debit cards, and online transfers.

5. Cancellations and Refunds

Clients wishing to cancel or reschedule must notify us at least 48 hours in advance. Cancellations made within this timeframe may be eligible for a full or partial refund, depending on the circumstances.

Refund Policy

Full Refund: Applicable if cancellation is made more than 48 hours before the scheduled service.
Partial Refund: Applicable if cancellation is made within 24-48 hours before the scheduled service.
No Refund: Applicable if cancellation is made less than 24 hours before the scheduled service.

6. Client Obligations

Clients are responsible for:

Ensuring that all items to be cleared are accessible and ready for removal at the scheduled time.
Providing accurate information regarding the number and nature of items for clearance.
Securing any valuable or sensitive items prior to the clearance.
Complying with all safety regulations within the property.

7. Company Obligations

Our company commits to:

Arriving at the property at the agreed-upon time.
Performing the house clearance efficiently and respectfully.
Ensuring all staff are trained and adhere to professional standards.
Disposing of items in compliance with environmental laws and regulations.

8. Liability

While we take utmost care during the clearance process, our liability is limited to direct damages caused by negligence. We are not responsible for:

Pre-existing conditions or damages within the property.
Loss or damage to items not declared prior to the service.
Delays caused by unforeseen circumstances beyond our control.

Insurance

We maintain adequate insurance coverage to protect both our clients and our operations. Clients are encouraged to discuss any specific concerns regarding insurance coverage before the commencement of services.

9. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing house clearance services. We do not share your information with third parties without your explicit consent, except as required by law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the service is provided, specifically within Shadwell. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in this region.

11. Amendments

We reserve the right to amend or modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

12. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.

13. Acceptance of Terms

By scheduling and utilizing our House Clearance services in Shadwell, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.